Delete your account

In the app (fastest)

1. Open Abrio, then go to Settings.
2. Tap Delete my account, then Delete permanently.
3. If your account was created with Sign in with Apple, Apple asks you to confirm so Abrio's access to your Apple account is removed.

Deletion is immediate and permanent. Before you start, you can get your documents with Settings › Export all my data.

What is deleted

• your account, your profile and your sign-in credentials;
• the homes you own, with their equipment, tasks, documents and photos, analyzed quotes, incentive searches, claim files, risk report, share links and invitations;
• your assistant history, the AI answers you reported and your contractor contacts;
• your notifications and your phone's notification identifier.

If you were only a guest in someone else's home, your first name, email address and role are removed from that home. Documents you added there stay in the owner's File.

What is not deleted

• Your subscription. Deleting your account does not cancel the subscription: cancel it first with the App Store (my Apple subscriptions) or Google Play (my Google Play subscriptions). Refunds are handled by the store.
• Purchase history kept by Apple, Google and RevenueCat for their accounting obligations, and anonymized usage analytics, which can no longer be linked to you. Details in the privacy policy.

Can't open the app?

Write to us from your account's email address: request deletion of my account. Give the email address you sign in with (for an Apple account with a hidden address, your account name and, if you can, the name of one of your homes). We check your identity by email, then delete the account within 30 days at the latest.

If you used Abrio without creating an account (no email, Apple or Google sign-in), we cannot find your data remotely: only the app can delete it. Reopen it and follow the steps above.

A question?

See Help and contact.